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Maybe you can find your answers here? Frequently Asked Questions Find the most frequently asked question from our customers on the list below.
Maybe you can find your answers here?
No, the dense security fog is quite harmless. The fog can be compared to “disco smoke”. PROTECT’s security fog have been documented by laboratories at home and abroad, including the Institute of Technology in Denmark. See documentation here.
It varies by room size, location of the fog cannon, number of fog cannons and model used. After just a few seconds it is impossible to see anything in the fog. Your alarm installer will help with sizing and a good deal. Please contact us for the nearest dealer and/or a free demo.
The fog from a PROTECT Fog Cannon® will stay in the room for up to an hour after firing without venting. We recommend venting within one hour of the firing.
No. However, we recommend venting within 1 hour of firing to avoid condensation of the water-based fog. If this does not happen, you will probably still not be able to see or feel that a fog cannon has been fired. Any cleaning on horizontal surfaces should only be with a ragged cloth without detergents.
No! The words “fog cannon” and “smoke cannon” are used interchangeably but cover the same. Security fog look like real, white smoke, but have nothing to do with smoke. It is not harmful to breathe in the fog and one does not get sick.
The fog cannon will start again as soon as the PIR sensor detects motion in the room. Therefore, waiting for the fog to disappear will not help. PROTECT™ has one of the longest “hang times” on the fog for up to 1 hour. You can temporarily hide your valuables from the thief until you, the police, the neighbour or the guard appear.
The fog cannon will start again as soon as the PIR sensor detects motion in the room. Therefore, waiting for the fog to disappear will not help.
PROTECT™ has one of the longest “hang times” on the fog for up to 1 hour. You can temporarily hide your valuables from the thief until you, the police, the neighbour or the guard appear.
A fog cannon from PROTECT™ can also be activated even if the power to the building and the burglar alarm has been interrupted. It provides the built-in battery which keeps the fog cannon on standby for up to 3 hours. A functionality that gives the user extra security.
Sure, but if you get uninvited guests, they’ll still be able to steal your valuables anyway. A thief knows that nothing happens for the first 10-15 minutes, even if you have a burglar alarm. And if you have video surveillance, the thief just covers his face. On the other hand, with security fog you prevent the burglary from happening at all or the thief cannot find the most valuable items.
Security fog has a simple and straightforward function – namely to cut off access to valuable property for over an hour by temporarily making them invisible. A fog cannon does not catch a thief in a building or cut off the escape routes in any way. Upon proper mounting, the thieves are immediately confronted with the fog, so they immediately flee along the path they entered – thereby avoiding loss of valuables.
Yes. A PROTECT Fog Cannon can be installed to fire a thick wall of security fog between the thief and the persons/staff. For example, PROTECT’s fog cannons are installed in stores, offices and private homes to protect against robbery.
Security fog can be used in all sizes of premises. Your alarm installer will work with you to determine what needs to be protected by the fog. Then he measures the room and calculates which fog cannon to use and if more than one fog cannon is needed. If you have a very high ceiling, we have a solution that solves the challenge. PROTECT™ has a fog cannon for every need.
Security fog can be used in all sizes of premises. Your alarm installer will work with you to determine what needs to be protected by the fog. Then he measures the room and calculates which fog cannon to use and if more than one fog cannon is needed.
If you have a very high ceiling, we have a solution that solves the challenge. PROTECT™ has a fog cannon for every need.
Yes! Our fog cannons are prepared for hidden installation above the ceiling or behind the wall. It just requires a small hole to allow the fog to be fired into the room. However, if the fog cannons is placed in a loft ceiling make sure that it is dry and always above 5 degrees C. If the fog cannon does not reach all the way through the wall, we have an extension piece for the nozzle. Just ask your alarm installer. (Please note that the extension piece CANNOT be used for installations in the ceiling).
Yes! Our fog cannons are prepared for hidden installation above the ceiling or behind the wall. It just requires a small hole to allow the fog to be fired into the room. However, if the fog cannons is placed in a loft ceiling make sure that it is dry and always above 5 degrees C.
If the fog cannon does not reach all the way through the wall, we have an extension piece for the nozzle. Just ask your alarm installer.
(Please note that the extension piece CANNOT be used for installations in the ceiling).
It is recommended that a fog cannon from PROTECT™ be serviced once a year, along with your alarm installation. Just like a boiler in a house.
Most of the PROTECT Fog Cannons are of approved according to the European standard for fog cannons EN 50131-8: 2019. Read more here. You will also find CE approvals on all PROTECT’s fog cannons.
The fog is created by evaporation of fog liquid during heating. The fog liquid is just a mixture of glycol and water.
No, not at all. See documentation from the Danish Technological Institute here.
The liquid from PROTECT™ can last 5 years from the date of production in unopened packaging and 2 years from the date of installation. If discolored, the liquid needs to be replaced. We recommend changing the fluid at the annual service inspection.
A PROTECT Fog Cannon® will always be installed by one of our authorized installers to ensure that your fog cannon is installed correctly.
Yes. There are several ways to operate your PROTECT Fog Cannon®. IPCard™, UniBusCard™, MultiCard™, IntelliSuite™, IntelliConnector™, IntelliBox IP™, IntelliBox USB™ and our IntelliCloud™. Read more here or ask your alarm installer.
No. If the fog cannon is mounted in rooms of between 5 and 80 degrees C and is properly mounted by an authorised alarm installer who has been on one of PROTECT’s technical courses, then it will not drip.
Service and support Find quick guidance on resolving any issues with your fog cannon. Most problems can be easily fixed by reading this guide. Learn more
Find quick guidance on resolving any issues with your fog cannon. Most problems can be easily fixed by reading this guide.
PROTECT Download Center Explore the new PROTECT Download Center to find all the resources you need, including approvals, manuals, and sales materials. Learn more
Explore the new PROTECT Download Center to find all the resources you need, including approvals, manuals, and sales materials.
Maintenance A PROTECT Fog Cannon® requires minimal maintenance. Here, you can find easy-to-follow guidance on how to maintain your fog cannon effortlessly. Learn more
A PROTECT Fog Cannon® requires minimal maintenance. Here, you can find easy-to-follow guidance on how to maintain your fog cannon effortlessly.
Five-year warranty at no extra charge! Learn more about our extended manufacturer’s warranty, offered due to the high quality and reliability of our fog cannons. Learn more
Learn more about our extended manufacturer’s warranty, offered due to the high quality and reliability of our fog cannons.